Question 26 to 28 are based on the passage you have just heard.
26.a) The lack of time c) The frustrations at work. b) The quality of life. d) The pressure on working families.
27.a)They were just as busy as people of today. b)They saw the importance of collective efforts. c)They didn't complain as much as modern man. d)They lived a hard life by hunting and gathering.
28.a)To look for creative ideas of awarding employees. b)To explore strategies for costs. c)To seek new approaches to dealing with complaints. d)To find effective ways to give employees flexibility.
Passage Two
Question 29 to 31 are based on the passage you have just heard.
costs.
.
